Rocío Castañeda reveals the secrets of Prosegur University’s success in developing talent

Prosegur University is now the training and educational platform for Prosegur employees.

In this interview, Rocío Castañeda, Global Director of Talent and Culture, reveals the secrets behind its success, and how it is transforming the way Prosegur teams acquire knowledge and skills.

Rocío, Prosegur University is now a key component in the company's professional development strategy, so could you tell us how this platform has evolved over time?

Of course! Prosegur University has undergone a major transformation in recent years. We have redesigned our virtual campus to meet the needs of our staff. Previously, we had a digital training space, but it lacked the technological capabilities it has today. With this new approach, we have managed to create a hybrid learning environment, where our employees can access a wide range of courses and content to drive their professional development.

Continuous learning is a crucial aspect in the success of any organization. How has Prosegur University impacted the growth and development of talent within the company?

Prosegur University has been a catalyst for the growth and development of talent in our company. Through this platform, our employees acquire the fundamental knowledge and skills they need to carry out their responsibilities. In addition, we have focused on customizing training for each department and professional profile, as well as providing options that align with the individual preferences of individual employees. This has created a sense of belonging and has strengthened our staff's involvement in the company's project.

What specific benefits has Prosegur University brought to employees, as well as the company in general?

The benefits have been significant. On the one hand, our employees have improved their skills and competencies, enabling them to perform their roles more effectively and take on new challenges. This has increased both their job satisfaction and their sense of belonging to the Prosegur community. On the other hand, the company has been strengthened by accruing a highly trained team with the latest knowledge and skills in key areas such as cybersecurity, sustainability and new technologies. In short, Prosegur University has become a strategic asset that drives our business excellence.

What is your vision for the future of Prosegur University and how do you expect it to continue to drive employee growth and development?

Prosegur University has shown itself to be a powerful driver of growth and professional development for employees and the company alike. We are therefore committed to increasing online training by 10% and ensuring that training modules, both face-to-face and digital, reach 90% of the workforce.

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