POPSGlobal management of security services

What is POPS?

 

Our security service platform, designed to digitize, secure, and optimize security operations, boosting productivity and transforming security into business value. Our tool provides intelligence by offering daily information and analysis of future trends, anticipating and adapting to any unforeseen events.

Video Prosegur values

POPS: a differential value for your security operation

Integral connectivity

We integrate all elements of the Hybrid Security ecosystem into a single collaborative network that connects operational teams with the iSOC, technologies, and our clients. All this is possible thanks to POPS, which provides a more agile, transparent, and efficient security management, promoting intelligent collaboration and improving response times in any situation.

Smart execution

POPS combines the assistance of Artificial Intelligence with the experience of our teams and the value of data, achieving more efficient and secure operations. With personalized and dynamic training plans, we ensure that our professionals are always prepared, offering the highest quality and adaptability.

Data in value

We offer specialized consulting in data and business processes, designing customized models that drive efficiency through a Business Intelligence service with personalized dashboards and automated reports, as well as constant connection with our clients, ensuring more agile and strategic decisions.

Results that back up our experience

Ensuring efficiency, control, and safety in critical environments globally

+16.000

Active Operational centers

+70.000

Registered users

+20M

Task managed per year

+4M

Events/Incidents managed per year

How does it work?

POPS Field Service

Digital solution that enables a structured data capture from different devices, with geolocation and real-time recording of tasks and incidents. It facilitates immediate two-way communication with teams on duty and integrates Artificial Intelligence to improve the productivity, efficiency, and responsiveness of our security officers.

POPS Service Management

It enables real-time monitoring from the iSOC and resource optimization through a collaborative data exchange network. It offers greater agility in decision-making and ensures centralized supervision of the center's tasks.

POPS Connect

Client web portal that provides access to all information related to contracted security services. It offers real-time visualization of events and incidents, access to detailed reports, and security trend analysis through customized dashboards, putting security in your hands.

Find more

Casos de uso por sectores

Data Center

Data Center

POPS transforms security in data centers, digitizes operational and security procedures, ensuring compliance and improving response times to any incident.
 

Our solution incorporates generative artificial intelligence, which allows queries about specific procedures, tailored to the position and location, to be resolved directly from mobile devices. This guarantees fast and accurate responses even in critical situations. From document control of technical visits to verification of access to clean rooms, POPS reinforces operational traceability, reduces risks, and ensures regulatory compliance in high-availability environments.

Industry / Manufacturing

Industry / Manufacturing

POPS digitizes and standardizes security and operational processes to ensure operational continuity. It records tasks, incidents, and patrols in real time, ensuring traceability, compliance, and immediate response. In addition, it manages maintenance, optimizes resources, and automates data capture to reduce inspection times and improve productivity. Its indoor geolocation functionality allows operators to be located within industrial plants without GPS coverage, ensuring control of critical areas by creating geofences and an effective response to risk situations.

Oil & Gas

Oil & Gas

POPS enhances industrial safety, improves operational efficiency, and reduces risks in critical infrastructure. It allows tasks, inspections, and incidents to be recorded in real time, ensuring traceability, regulatory compliance, and immediate response to leaks, unauthorized access, or operational failures.

Mining

Mining

POPS digitizes security and operating protocols, adapting them to the conditions of each site. It allows rounds, critical tasks, and incidents to be recorded in real time, ensuring traceability, compliance, and rapid response to intrusions, thefts, accidents, or anomalies. Everything is connected to the iSOC, which coordinates, receives alerts, and activates responses in the field. In addition, it continues to operate in areas without connectivity thanks to its offline mode, ensuring operational continuity even in remote environments.

Logistic

Logistic

POPS records accesses, rounds, critical tasks, and incidents, improving traceability, remote monitoring, and response to anomalies or theft. It also simplifies operational recording through digital forms and facilitates automated data capture through the reading and scanning of barcodes, QR codes, VINs, and other media, optimizing efficiency, reducing errors, and streamlining the validation of logistics processes such as vehicle entry, document control, and seal validation.

of

Retail

Retail

In the retail segment, time and accuracy are key. POPS digitizes security and store operation procedures, adapting them to the user profile and the point of sale context. With its intelligent engine and connection to iSOC, it allows you to consult protocols, record tasks, manage alerts and notifications, and report incidents instantly from any mobile device. It provides real-time coverage of all sites in a single tool. In addition, it integrates complaint control and inventory of stolen or recovered items with analysis by store and shift, manages interventions, and supervises critical processes such as loading and unloading. All of this ensures a quick response, reduces errors, and improves the traceability of incidents, accesses, or deliveries.

Events

Events

POPS digitizes security procedures, adapting them to each facility and situation. It allows real-time recording of staff access, incidents, evacuations, medical alerts, and the status of critical points such as doors or emergency exits.

POPS digitaliza los procedimientos de seguridad adaptándolos a cada recinto y situación. Permite registrar en tiempo real accesos del personal, incidencias, evacuaciones, alertas médicas y el estado de puntos críticos como puertas o salidas de emergencia.

Bank

Bank

POPS digitizes the daily protocols for opening and closing branches, as well as checking the facilities. It allows procedures to be verified, tasks and incidents to be recorded, and access to be managed, with real-time knowledge of the presence of security officers at their posts.

Shopping centers

Shopping centers

POPS improves security in shopping centers, organizes daily operations, and reduces risks in high-traffic areas. It allows you to record patrols, incidents, and tasks in real time, geolocating security officers and generating detailed reports on routes and times per area. This offers total traceability and allows the property to justify and optimize security tasks to operators and stores.

Ports

Ports

POPS enhances security in port environments, facilitates operational control, and helps minimize risks in vulnerable areas. It allows access, tasks, and incidents to be recorded in real time, ensuring traceability, regulatory compliance, and rapid response to incidents to maintain port operations.

of

Other services

iSOC

The iSOC of Prosegur is the center from which, combining state-of-the-art technology, intelligent data processing and professional excellence, we remotely manage the security services and business processes of our customers.

More information

Guarding

Our team is made up of highly qualified professionals with extensive experience, connected at all times thanks to the most advanced technology in the industry and our iSOC.

More information

Technology solutions

We design, integrate and maintain the most innovative technological security solutions, adapting them to the specific needs of each customer and improving the security of your company with the latest technology.

More information

Global Risk Services

As experts in security risk management, we support our customers in their international security needs at all levels: from employees and facilities, to reputational issues or local operations.

More information