Our commitments

 Good governance 

We believe that good governance is necessary for guaranteeing the present and future of our society. Prosegur's commitment to an excellent performance in this area is seen through the application of the good governance principles that are generally recognised in international markets.

We draw up all financial information honestly, clearly and exactly, using the appropriate accountancy records to do so and transparent communications channels for disseminating it that allow the market and especially Prosegur's shareholders and investors to have it permanently at their disposal.

 Commitment to ethics and integrity 

We declare our firm undertaking to not use practices that may be considered corrupt in the development of relationships with the group of stakeholders connected to our activity. In particular, we relate to customers and users in a legal, ethical and respectful way.

We have a Code of Ethics and of Conduct. This document establishes the principles that govern our activity. There is one single Code of Ethics and of Conduct for all of Prosegur and it is applicable to all the businesses and activities we carry out, in all the countries that we operate in.

We have implemented a Corporate Compliance Programme, the content of which includes work on diagnosis, establishment of measures for control and training. The Compliance Officer, who is the party in charge of ensuring appropriate compliance with regulations, is also responsible for appropriately supervising the staff's compliance with standards and procedures.

Aware of the existence of several recognised international initiatives regarding conduct and ethics in private security, which share the same spirit of collaboration and commitment, we choose to adhere to the initiatives that show a unified approach. Specifically, we support and promote the Code of Conduct and Ethics of the Ligue Internationale des Sociétés de Surveillance.

The International Security Ligue, founded in 1934, is an association of private security organisations throughout the free world. Over the years it has played a vital role in defining, establishing and maintaining the highest ethical and professional standards of the private security industry.  The Ligue is represented on all continents and in thirty four countries.

 Human rights 

We promote respect for human rights as an essential part of performing Prosegur's activities. As a reference company in the private security sector, we ensure that the application of the rights listed in the Universal Declaration of Human Rights (UDHR) adopted by the UN General Assembly is respected in our practices and procedures.

We identify and analyse the human rights matters and risks that are relevant to Prosegur. We work on diagnosis, establishment of measures of control and training in this field.

We have a permanently open Report Channel, the aim of which is to detect any irregular or inappropriate conduct, if any occurs, within the company and act opportunely as required.


We establish policies with environmental management commitments and objectives in the businesses and countries where we operate, with the aim of guaranteeing compliance with applicable environmental management in each country. We likewise aim to obtain commitment to compliance from the suppliers and companies that we subcontract services to.

We assess, measure and reduce the environmental impact associated with our activity in each country while ensuring consistency with operational profitability. Likewise, we raise the awareness of our employees with regard to caring for the environment by transmitting good practices that promote sustainable development.

 Taxation responsibilities 

We follow the guidelines set by the Organization for Economic Co-operation and Development (OECD) and complies with the actions suggested by “Base Erosion and Profit Shifting” BEPS, prevents “Treaty Shopping” and tax avoidance.

Prosegur contributes to the collection of taxes of public administrations, not only through its own taxes but also through third party taxes. By applying the Total Tax contribution criterion, which takes into account the company’s own taxes, value added tax, employment taxes and other taxes, total tax contribution in 2018 amounted to €1,048 million.

 Generate employment 

The fundamental cornerstone of Prosegur's growth model is its human capital. We are aware that our best resources are the professionals who make up our team. We work towards consolidating our industry's status and we help society to understand, value and appreciate the social role of private security professionals.

We invest and put a lot of effort into selecting the professionals that make up the company and we strive to guarantee their working conditions day-by-day in all the countries where we have a presence.

We promote the principle of equality and respect amongst employees and we work to prevent discrimination in the area of employment and occupation. We do not allow any form of physical, sexual, psychological or verbal abuse or harassment.

The prevention of occupational risk, implementation, control measures and continuous improvement of the occupational health and safety conditions of all employees are a priority in undertaking activity in all Prosegur business. We act with the utmost rigour and in line with the highest standards in the area of occupational risk prevention, working to reduce accidents to zero. We have computer tools which allow us to assess each business specifically and carry out comprehensive follow-up of accident details, workplace conditions in branch offices and any possible incidents. We also have quarterly workplace health and safety committee meetings where actions for the prevention of occupational risks are regularly and periodically reviewed.

We respect the right of our employees to trade-union freedom and freedom of association and collective bargaining in accordance with the Universal Declaration of Human Rights (UDHR) and applicable laws in the countries where we operate.