PROSEGUR CASH Privacy Policy

Basic Information

Data Controller: ALARMAS DE GUATEMALA, S.A. (hereinafter, "PROSEGUR").

Main purpose of the processing: the purpose will be to establish, maintain and manage the pre-contractual or contractual, shareholder and/or commercial relationship between you and Prosegur. 

Legitimisation: the data will be processed mainly on the basis of the performance of the service contract between you and PROSEGUR, obtaining consent and legitimate interest. 

Recipients of the data:

  • Third parties to whom PROSEGUR is obliged to transmit information, such as public authorities, in order to comply with the requirements of such authorities and the applicable regulations, as the case may be.
  • Companies within the business group to which PROSEGUR belongs (hereinafter, the "PROSEGUR Group").

Data protection rights: you may revoke at any time the consent given for the processing of personal data by PROSEGUR, as well as exercise, if you are interested in it, your rights of access, rectification, deletion, limitation or objection to the processing of data, data portability, as well as not to be subject to automated decisions, as indicated in the section "Your Data Protection Rights" of our Privacy Policy.

 

Additional Information 1. Data Controller

1.1 Information of the Data Controller

This document regulates the privacy policy of the PROSEGUR website (hereinafter, the "Website"). 

PROSEGUR provides a wide range of services, from basic logistics services to outsourcing of high value-added services. The company's activity is mainly focused on the banking and distribution sectors. For your information, the following are the company's identification data:

Corporate Name: ALARMAS DE GUATEMALA, SOCIEDAD ANÓNIMA 
TAX IDENTIFICATION NUMBER: 7236505-6
Address: 4ta Avenida 3-43, Colonia Pamplona, Zona 13, Guatemala, Guatemala. 
Contact: Carlos Isidro Carlos.isidro@prosegur.com; Ginny Castillo gcastillo@grupoproval.com; mmoscozo@grupoproval.com 

1.2. Scope

This privacy policy regulates the processing of data carried out by PROSEGUR in relation to users of the PROSEGUR corporate Website. The foregoing would cover the processing of personal data of (i) suppliers and/or potential suppliers; (ii) customers and/or potential customers; and/or (iii) shareholders; who access or transmit information through the Website. Therefore, this privacy policy reflects the information regarding the processing with respect to the different categories of data subjects indicated.
 

2. Purposes and Legitimisation

You are hereby informed that all data that PROSEGUR requests or may request from you is necessary for the purposes described in this privacy policy and failure to provide it would make it impossible to contact you or process the request you make to PROSEGUR. Likewise, PROSEGUR reserves the right not to respond or process requests that do not include the data requested.

You guarantee the accuracy of the personal data provided to PROSEGUR. PROSEGUR may periodically ask you to review and update the personal data it holds about you. 

On the Website you can find information that may be useful in order to find out about the services offered by PROSEGUR, as well as information related to the company. In this sense, PROSEGUR will only request and process the data necessary to initiate and maintain a commercial and/or contractual relationship with you, provide you with the contracted service, and/or where appropriate, offer you information about the company that may be of interest to you, whether as a client, potential client, supplier or potential supplier, shareholder, or candidate in a selection process.

The following is a description of the different purposes for which your personal data is processed and the bases that legitimize the processing, according to the different categories of interested parties mentioned above:


2.1. In the event that you are a customer or potential customer of PROSEGUR

The following is a description of the different purposes for which your personal data are processed and the bases that legitimize the processing, in case you are a customer or potential customer:


i.    Legitimation for the execution of the service contract between you and PROSEGUR or application of pre-contractual measures:

  • To manage the commercial relationship with potential customers, making sales visits and responding to requests for information on products and services offered by PROSEGUR.
  • Formalize the contractual relationship, which will include the contracting process and signing of contracts.
  • To manage the contractual relationship with PROSEGUR Group's customers and ensure the provision of the contracted services, including installation assistance and technical service, as well as billing, collection and cancellation of the same.

ii.    Legitimation by express consent:

  • Sending commercial communications related to different products and services by any means, including electronic, from PROSEGUR and its Group of companies dedicated to basic logistics services to outsourcing of high value-added services. 
  • Transfer of data to PROSEGUR Group companies and third parties in order to send commercial communications. 

iii.    Legitimation by legitimate interests of PROSEGUR: 

  • Sending commercial communications related to similar products and services of PROSEGUR by any means. In this case the legitimate interest of PROSEGUR is based on keeping you informed and updated on products or services that may be of interest.
  • Consult public files of economic solvency to verify if it is up to date with payments, if it has unpaid debts and if it has had them in the past how long it took to pay them, which will simplify and facilitate the risk analysis procedure at the time of contracting. In this case, PROSEGUR's legitimate interest would be to preserve the security of its operations and prevent fraud. 
  • To carry out business process automation projects to improve the products and services offered by PROSEGUR. The legitimate interest in this case would be to improve the efficiency and productivity of PROSEGUR's activity.
  • To perform profiling based on your personal data, to calculate the predisposition to purchase other products or contract other services, the propensity to cancel the contracted services and the assignment of an evaluation with the exclusive purpose of performing commercial actions.


2.2. In the event that you are a supplier or potential supplier of PROSEGUR

On the Website you can find information that may be useful in order to be informed about PROSEGUR's activity. To this effect, if you are or represent a supplier or potential supplier of PROSEGUR and decide to contact the company, the data that will be processed will be those necessary to initiate and maintain a contractual relationship with you, whether you are an individual entrepreneur or the company you represent. 

Below is a description of the different purposes for which your personal data are processed and the bases that legitimize the processing:

i.    Legitimacy for the execution of the contract with PROSEGUR or application of pre-contractual measures:

  • Manage the commercial relationship with potential suppliers, responding to requests for information.
  • Formalize the contractual relationship, which will include the contracting process and signing of contracts.
  • To manage the contractual relationship with the suppliers of the PROSEGUR Group, including the follow-up of the relationship and the payment to them.

ii.    Legitimation by express consent:

  • Sending commercial communications related to different products and services by any means, including electronic, from PROSEGUR and its Group of companies dedicated to basic logistics services to outsourcing of high value-added services. 
  • Transfer of data to PROSEGUR Group companies and third parties in order to send commercial communications. 

iii.    Legitimation by legitimate interests of PROSEGUR: 

  • Sending commercial communications related to similar products and services of PROSEGUR by any means. In this case the legitimate interest of PROSEGUR is based on keeping you informed and updated on products or services that may be of interest.


2.3. In the event that you are a shareholder of PROSEGUR

In these cases PROSEGUR will process your data as a shareholder for the sole purpose of carrying out the necessary actions to manage the relationship with you, including providing you with relevant information about the company and complying with legal requirements in this area. 

In this case, the data will be processed based on PROSEGUR's legitimate interest in managing the shareholder portfolio and fulfilling its obligations as a listed company.
 

3. Recipients

The personal data you provide to PROSEGUR may be communicated to the following categories of recipients:

  • Third parties to whom PROSEGUR is obliged to transmit information, such as public authorities, in order to comply with the requirements of such authorities and the applicable regulations, as the case may be.
  • Companies that are part of the PROSEGUR Group, in order to properly manage their contractual relationship as a result of the centralization of administrative and IT processes within the PROSEGUR Group.

We inform you that the PROSEGUR Group may have companies outside the European and Central American Economic Area. In such cases, the entity requires that these companies comply with the measures designed to protect personal data established in a binding contract, except in cases where the European Commission has determined that the country where the recipient is located provides an adequate level of protection of personal data. 

4. Data Retention

The criteria that PROSEGUR uses to set the retention periods of your data have been determined in accordance with the requirements established in the applicable legislation, regulations and normative guidelines, as well as the operational requirements of PROSEGUR related to the correct management of the relationship with its clients and/or potential clients.

Your data will not be retained for a period of more than five years from the termination of any possible contractual relationship between you and PROSEGUR, the previous period of retention of the blocked data having been set in accordance with the applicable regulations. Notwithstanding the foregoing, in the event that there is an ongoing procedural proceeding in relation to you, your data may be retained for the additional time necessary until a final judicial resolution is obtained. Once this period is over, your data will be deleted.
 

5. Your Data Protection Rights

You may contact PROSEGUR at any time, and you may exercise your rights of access, rectification, suppression, limitation, opposition, as well as the right to the portability of your data and not to be subject to automated decisions, by means of a request addressed to ALARMAS DE GUATEMALA, SOCIEDAD ANÓNIMA, at 4ta Avenida 3-43, Colonia Pamplona, Zona 13, Guatemala, Guatemala, or to the following e-mail addresses: Carlos.isidro@prosegur.com; gcastillo@grupoproval.com; mmoscozo@grupoproval.com attaching a copy of your DPI or supporting documentation of your identity.

You are also informed that you may revoke the consents granted whenever you wish, by contacting PROSEGUR at the address or e-mail address indicated above.

Finally, if you would like more information about your data protection rights or need to file a complaint, you may contact the relevant supervisory authority. 
 

6. Data Security

PROSEGUR has appropriate policies and technical and organizational measures in place to safeguard and protect your personal data against unlawful or unauthorized access, accidental loss or destruction, damage, unlawful or unauthorized use and disclosure. 

We will also take all reasonable precautions to ensure that our staff and employees who have access to your personal data have received appropriate training.

In any case, the user is informed that any transmission of data over the Internet is not completely secure and, as such, is done at the user's own risk. Although we will do our best to protect your personal data, PROSEGUR cannot guarantee the security of personal data transmitted through our Website.
 

© 2020 ALARMAS DE GUATEMALA , S.A. All rights reserved. 

 

*In the event of any discrepancies between the Spanish and the English version, the Spanish version shall prevail.