Mobile Remote Assistance

THE MOBILE DEVICE

The Tele-assistance device is very user-friendly thanks to its 7 buttons, so elder people can use it without problems, in case of emergency.

TOTAL PROTECTION

 

Our Mobile Teleassistance service is addressed at elder people or people with special assistance needs and their relatives. Thanks to a very easy-to-use small device, our service assures permanent assistance 24 hours a day, 7 days a week, both inside and outside the home.

Main features and advantages.

THE SECURITY OF THE LEADER

It provides confidence to the family, that knows elderly members are protected, thanks to Prosegur, leader in security

INDEPENDENCE OF ELDER PEOPLE

Elder people can live independently with the peace of mind that our service offers

NOTIFICATION TO MEDICAL SERVICES

Help in emergency situations, notifying the medical services if necessary

PROSEGUR ASSISTANCE 24/7

An Assistance Centre in charge of specialized professionals is available to the user 24 hours a day, 7 days a week

COMFORTABLE CONTACT SYSTEM

It allows the customer to comfortably get in contact with his relatives in a fast and easy way, in any circumstance

ADAPTED BUTTONS

The Tele-assistance device is very simple to use thanks to its 7 buttons that allow elder people to use it without problems

WHAT DOES IT OFFER?

Upon a fall, our Assistance Centre receives an emergency signal, giving notice to a relative and to the emergency services if necessary.

By just pushing a button the Assistance Centre will get in contact and act according to the emergency.

Notification to the relative whenever the device is inactive for more than 48 hours.

Every 15 days we will make a monitoring call from our Prosegur’s Assistance Centre. We will additionally give notice to the selected relative.

4 fast dialling buttons to contact the Assistance Centre or the family turn the device into a very easy mobile to use.

Web to configure multiple alerts about:

  • Geo-localization
  • Safe Zone
  • Monitoring

cliente

«Mi madre ya es mayor y vive sola. Aunque no necesita de un cuidado especial, las dos estamos mucho más tranquilas, sabiendo que tenemos atención personalizada las 24 horas del día, los 7 días de la semana»

Flora Santos (Madrid)

cliente

«Tengo una enfermedad crónica y el otro día me encontré mal. Pulsé el botón de asistencia del dispositivo y me llamaron muy rápido. En muy poco tiempo llegaron la ambulancia y mi hijo. Sólo fue un susto pero me quedé muy tranquila, sabiendo que dispongo de un equipo de profesionales con sólo pulsar un botón»

Clementina Ruiz (Valencia)